Last updated: 21/04/2026

1. Introduction

P&F Domestic Solutions (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website: pfdomesticsolutions.com.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

a) Information you provide directly

• Name
• Email address
• Phone number
• Any information submitted via contact forms

b) Automatically collected data

• IP address
• Browser type and version
• Pages visited and time spent on site
• Device and operating system

3. How We Use Your Information

We use your data to:

• Respond to enquiries submitted through our contact forms
• Provide requested information or services
• Improve website performance and user experience
• Run and optimise advertising campaigns
• Analyse website traffic and behaviour

4. Legal Basis for Processing

We rely on the following lawful bases:

• Consent – when you submit a form or accept cookies
• Legitimate Interests – for website improvement and marketing optimisation
• Contractual Necessity – where responding to service enquiries

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to distinguish you from other users.

These include:

• Analytics cookies – to understand how visitors interact with the site
• Advertising cookies – to deliver relevant ads and track campaign performance

You can manage or withdraw consent via our cookie banner at any time.

6. Third-Party Services

We use trusted third-party providers, including:

• Analytics providers to monitor website usage
• Advertising platforms to run paid campaigns

These providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place.

7. Google Ads and Remarketing

We may use advertising features that:

• Track conversions from ads
• Show ads to users who have previously visited our website (remarketing)

This may involve cookies that track your browsing behaviour across websites.

You can control ad personalisation via your browser settings or relevant ad settings platforms.

8. Data Retention

We retain personal data only as long as necessary:

• Enquiry data: up to [insert timeframe, e.g. 12 months]
• Analytics data: as defined by our analytics provider settings

9. Your Rights

Under data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

10. Data Security

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

11. Contact Us

If you have any questions about this policy or your data, please contact:

P&F Domestic Solutions Ltd
Email: admin@pfdomesticsolutions.com
Phone: +44 7943 343969

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.